RTD currently follows a fare structure that was implemented in 2016, with fare levels in three categories: Local, Regional and Airport. As RTD continues to navigate the impacts of the pandemic, the agency has had requests from various stakeholders to re-evaluate its fare structure and develop pilot projects to make using RTD services more affordable. Instead of pursuing a piecemeal approach to fares, RTD is taking a comprehensive and holistic look at its fare structure and pass programs.
The process, expected to take a minimum of 18 months, will be the first of its kind for RTD and will include comprehensive public involvement to gain input and feedback from customers, local leaders and agency employees. The work will include extensive multicultural outreach, involving culturally specific community organizations that serve the BIPOC (Black, indigenous and people of color) communities, youth, seniors, people with disabilities, the unhoused and veterans, as well as those who are lesbian, gay, bisexual, transgender and queer or questioning.
We discuss the study with RTD GM and CEO Debra Johnson.